Catalina Island Medical Center at 100 Falls Canyon Road in Avalon, California

Customer Reviews about Catalina Island Medical Center

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  While on a get away on the Island my wife fell and injured her knee . Being in pre-hospital care on the mainland for over 36 years , I was pleasantly surprised at the courtesy and attentiveness of the ER Staff. Although not a 24 hr. Emergency Room , but a standby one (they are not fully staffed 24/7) , My wife was in and out of there in a little over an hour. Although the X-ray Tech and Physician were called in very early on a Saturday Morning, everyone was extremely pleasant She received an X-ray, placed in a knee brace, and prescribed pain meds and was able to complete the rest of her Valentine/Birthday Vacation. Thanks for salvaging our weekend.
  September 27, 2017

  by Paul Zavala
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  BEWARE!!! This hospital charges for services NOT provided! Get documentation on site BEFORE you leave and have witnesses! WARNING: Unnecessary tests done to up the bill! Afterwards impossible to reach person in charge to straighten things out (in my case Annie Garcia). I was accused of being a liar because they charged for a blood test that was never taken since the doctor WAS NOT ABLE to draw my blood. They even provided me with blood results!!!! How can I get results when my blood was NEVER drawn ?!?!? I have no idea who’s blood test I was presented with and I wonder who’s blood results that person received. WHAT A GIANT MESS! Trying to straighten this out and taking off those wrong charges went on for over 7 months. I talked to 3 different people and each one said something else. You almost need to record your conversations because they accuse YOU of lying! I finally opted for email to have everything in writing. When I asked for the email address I was told “confidential information” could NOT be provided!!! WHAT?!?!?! How is a work email confidential! What a waste of time and energy. All that for $155 they wanted me to pay! With such unprofessionalism at a hospital, accusations of being a liar, being provided with someone else’s blood test, overcharging and wrong doing, you would think they waive those charges and apologize. Oh no, this turned into a PERSONAL and EGO driven matter for Ms. Garcia and co. I paid my $155 since I don’t have energy or time for such immature and dirty games… I can’t say it enough: BEWARE!!!
  May 14, 2017

  by zora4321

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Today: 08:00 am — 05:00 pm

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About Catalina Island Medical Center in Avalon